Five modules.
Every field problem solved.

Start with one. Add the rest when you're ready.

01
Field Tracking

Know where your team is.
Verify every visit.

You have 50 reps in the field. Right now you have no idea where they are, whether they actually visited that client, or whether those expense claims are real. Field Tracking fixes all three.

  • ✓ Real-time GPS — every rep on a live map, right now
  • ✓ Geo-fenced attendance — rep must be physically at location
  • ✓ Beat plans — who visits where, every day of the week
  • ✓ Route optimization — best order, least travel time
  • ✓ Visit logging — voice note → structured report automatically
  • ✓ Expense verification — GPS checks every claim before payment
  • ✓ Mileage auto-calculation — zero manual calculation
  • ✓ Offline first — works without internet, syncs automatically
  • ✓ Territory management — zones, reps, coverage tracking
  • ✓ Roster + leave — who's working, who covers when someone is absent
02
Lead Management

Every enquiry captured.
Visited within 24 hours.

Leads from Justdial, your website, Facebook — they sit unattended for hours. By the time your rep calls, the prospect has moved on. KIKI calls them in 3 minutes.

  • ✓ Auto-capture — Justdial / IndiaMart / Facebook / Google / Website / WhatsApp
  • ✓ Instant assignment — nearest rep in seconds
  • ✓ KIKI calls lead in 3 minutes
  • ✓ Appointment confirmed before rep travels
  • ✓ Lead scoring 0–100
  • ✓ Pipeline kanban — New → Contacted → Appointment → Visited → Converted
  • ✓ Client CRM — full profile, relationship health
  • ✓ Follow-up automation — KIKI handles it
  • ✓ Source ROI — which platform pays off
  • ✓ 24-hour SLA — every lead visited or manager alerted
NEW
Rahul Sharma MedicalJustdial · ₹18,400
Sharma General StoreWebsite · ₹9,800
APPOINTMENT
Patel DistributorsIndiaMart · ₹24,000
CONVERTED
Mehta EnterprisesWhatsApp · ₹42,000
03
Sales

Every rep walks in prepared.
Every visit counts.

Your rep walks in with a brochure from 6 months ago. Client mentions a competitor. Rep doesn't know what to say. Sales gives every rep exactly what they need — before they knock.

  • ✓ KIKI pre-visit brief — what to say, what to show, what to expect
  • ✓ Digital catalogue — products, videos, clinical data on their phone
  • ✓ Interactive presentations — client engages, every click tracked
  • ✓ Content sharing — send via WhatsApp, know when they open it
  • ✓ Engagement tracking — which content converts best
  • ✓ Objection handler — ask KIKI, get instant counter-argument
  • ✓ Post-visit AI summary — voice note → CRM entry automatically
  • ✓ Content ROI — which materials actually close deals
  • ✓ Product certification — must pass KIKI quiz before key visits
  • ✓ Roleplay — KIKI simulates a tough client, rep practices
CardioMax Clinical DataOpened by Dr. Shah · 4 min ago
NeuroCare ComparisonShared with Dr. Mehta · 1 hr ago
Q3 Scheme DeckSent to 12 doctors today
Objection Handler"Cipla is cheaper" → 3 uses today
04
Orders & Collections

Orders tracked.
Collections automated.

Orders logged on paper. Collections chased manually. Stock levels unknown until it's too late. Orders & Collections digitizes your entire commercial operation.

  • ✓ Order management — rep logs order by voice or tap
  • ✓ Collections — KIKI calls customers before due date
  • ✓ Inventory visibility — stock levels across all locations
  • ✓ Scheme management — KIKI briefs reps on active offers
  • ✓ Incentive calculator — rep sees projected earnings live
  • ✓ Distributor management — track every distributor
  • ✓ Van sales — route + stock + sales + returns
  • ✓ Credit management — limits, outstanding, alerts
  • ✓ Returns management — damaged goods, expired stock
  • ✓ Commercial analytics — revenue per rep, per territory
MedPlus Pharmacy
₹18,400
City Traders
₹42,000
Shree Kirana
₹9,200
Ganesh Trading Co.
₹5,100
05
Service

Every complaint resolved.
Every customer retained.

Customer calls with a complaint. It gets lost in WhatsApp. Nobody follows up. Customer churns. Service ensures every complaint is assigned, tracked, and resolved within SLA.

  • ✓ Service requests — logged, assigned, tracked automatically
  • ✓ Smart dispatch — nearest technician with right skill
  • ✓ SLA tracking — countdown, escalation, breach prevention
  • ✓ Customer updates — KIKI WhatsApps customer on status
  • ✓ NPS collection — KIKI asks customer after every resolution
  • ✓ Resolution analytics — which issues repeat, which don't
  • ✓ Escalation matrix — automatic, no manual intervention
  • ✓ Document collection — digital, GPS-tagged, compliance-ready
  • ✓ Field investigation — GPS-verified visits, photo evidence
  • ✓ Compliance tracking — regulatory requirements automated
AC repair — Ashish PatelResolved
Water leakage — Meera Society2 hrs left
Machine down — Line 3Escalated
Installation — Rohan EnterprisesResolved

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